Frequently Asked Questions (FAQ)
Cuckoo Fashion – Traditional & Contemporary South Asian Wear
1. Where are you located?
We are located at 210 Green Street, London E7 8LE, United Kingdom. You're welcome to visit our store for personalized service and fittings.
2. Do you ship internationally?
Currently, we ship across the UK and Europe. For international enquiries outside of these regions, please contact us via email or WhatsApp.
3. How long does shipping take?
UK: 3–7 working days
Europe: 5–10 working days
You will receive a tracking link once your order is dispatched.
Europe: 5–10 working days
You will receive a tracking link once your order is dispatched.
4. Can I return or exchange an item?
Online Orders: Eligible for return within 14 days of delivery (see full Refund Policy).
Note: Items bought online cannot be returned or exchanged in-store.
5. Do you offer custom or made-to-measure outfits?
Yes! We offer customizations and tailoring on selected items. Contact us via WhatsApp or visit our shop to discuss your needs.
6. Are sale items returnable?
Eligible for exchange only 14 days
7. What sizes do you offer?
Our sizing varies depending on the item. We stock a range of standard sizes and offer alterations/custom sizing on request. Please check the size chart or contact us for help.
9. How do I contact customer service?
📧 Email us at: info@cuckoofashion.com
📞 WhatsApp us for enquiries and styling help: +44….
📍 Visit us in-store during opening hours.
📞 WhatsApp us for enquiries and styling help: +44….
📍 Visit us in-store during opening hours.
10. Do you offer styling assistance?
Yes! We offer free styling help. Whether you're dressing for a wedding, party, or festive event, message us on WhatsApp and we’ll guide you.
